At www.printmix.ae, we aim to provide reliable and efficient shipping services to ensure your purchases arrive on time and in excellent condition. Please review our Shipping Policy below to understand how we handle orders, shipping timelines, and delivery options.
Processing Time
- Order Processing: Orders are processed within 1–3 business days after they are placed.
- Order Cut-Off Time: Orders placed after 5 PM will be processed the next business day.
- Processing Delays: During peak periods or holidays, processing times may be longer. We will notify you if there are any unexpected delays.
Shipping Rates and Delivery Estimates
- Domestic Shipping: We offer standard, free and express shipping options within UAE. Shipping rates and estimated delivery times are calculated at checkout and vary based on your location and selected shipping method.
- International Shipping: We ship to select countries worldwide. Rates and delivery times will be provided at checkout, and additional customs fees or taxes may apply, which are the responsibility of the customer.
Shipping Method Estimated Delivery Time Cost Standard Shipping 5–7 business days AED 30.00 Expedited Shipping 2–3 business days AED 50.00 Free Shipping 10–15 business days Free on orders over AED 500.00
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking details to update.
Shipping Restrictions
- We do not ship to P.O. boxes, APO/FPO addresses, or certain international destinations. If we cannot deliver to your location, we will contact you to find an alternative solution.
- Some items may have additional shipping restrictions due to size, weight, or regional regulations.
Delayed or Lost Shipments
- While we strive to meet the estimated delivery times, unforeseen circumstances (such as weather events or carrier delays) may cause shipping delays. If your order is delayed or lost, please contact us at info@support.com so we can assist you in tracking or reshipping your order if necessary.
Damaged or Missing Items
- Please inspect your order upon receipt. If any items are damaged, defective, or missing, contact us within 7 days of delivery at info@support.com with your order number and photos of the issue.